Rosemary Batt is the Alice Hanson Cook Professor of Women and Work at the ILR School, Cornell University. She is a Professor in Human Resource Studies and International and Comparative Labor and editor of the School’s flagship journal, the ILR Review. Her research focuses on global and comparative international studies of management and employment relations. In 2019 she was awarded a grant from the Sloan Foundation to research the effect of franchising on the labor market outcomes of managers and frontline employees, including the outsourcing and subcontracting of work.
She was a coordinator of the Global Call Center Project. See The Globalization of Service Work: Comparative Institutional Perspectives on Call Centers: Introduction to a Special Issue of the Industrial & Labor Relations Review to read some of her findings. She has written extensively on the effect that human resource practices and employment relations have on organizational performance, the quality of jobs, and wage and employment outcomes.
Along with Annette Bernhardt, Susan N. Houseman, and Eileen Appelbaum, she co-authored the Upjohn Institute working paper, Domestic Outsourcing in the United States: A Research Agenda to Assess Trends and Effects on Job Quality.